Privacy Policy

We are committed to being transparent about how we collect and handle your personal information.

We want you to have the information needed to make informed decisions about how your Personal Data is used and processed. To support this, we use a range of methods to keep you informed about how your Personal Data is handled.
Where specific details are relevant to you, we'll provide them at the appropriate time.
If you have any questions or need clarification about any legally imposed limitations, we're happy to help. You can reach us by email at: info@kestrelledgix.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data to provide the website and connect you with third-party trading platforms (the "Services"), improve the site, protect our rights and interests, maintain and deliver the Services, meet regulatory and legal obligations, and carry out administrative and business activities that support the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to correct or delete it, restrict or stop its use, or have it transferred to you or a third party. We'll do our best to accommodate your request.

Protect Your Personal Data

While we cannot guarantee the absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy describes the personal data the Company collects about natural individuals, including how it is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. This may occur directly — when you provide it to us — or indirectly, through analysis of how you use our services and channels, or via information received from our third-party partners.

You are not required to provide personal information to us. However, if you choose not to, we may be unable to deliver our Services or grant you access to the website.

You are not required to provide us with any personal data. However, if you choose not to, we may be unable to deliver our Services or grant you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (including IP address, date and time of access), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting with a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: With your consent. We will share your personal data with third parties where you have given us explicit consent to do so. Service providers. We work with trusted third-party service providers who assist us in operating our business and delivering our services. These parties process personal data on our behalf and are contractually required to handle it securely and in accordance with this policy. Business transfers. If we undergo a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such change and the choices available to you. Legal obligations. We may disclose your personal data when required to do so by law, or in response to valid requests from public authorities, including courts and government agencies. Protection of rights. We may disclose personal data where necessary to protect the rights, property, or safety of our company, our users, or others. We do not sell your personal data to third parties. Where we share personal data with third parties, we take reasonable steps to ensure it is handled with an equivalent level of protection to that described in this policy.

We may share your Personal Data with third-party service providers that support our operations, including hosting and storage providers, as well as platforms that analyse user experience and IP address data.
At your request, we may also disclose specific Personal Data to third-party trading platforms. In such cases, your Personal Data will be shared as directed, and its use will be governed by the privacy policies of those trading platforms. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so enables us to maintain, enhance, or improve the products and services we offer.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders — whether in relation to the Company or any other entity within our group — in connection with a proposed or completed transaction, including the sale or transfer of assets, or any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other entity within the group.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these services may collect personal data about you, including your browsing behaviour, device information, and usage patterns. Third-party providers we work with may include analytics platforms, advertising networks, and embedded content services. These third parties operate under their own privacy policies, which we encourage you to review. By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy. You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent tool. We do not sell your personal data to third parties. Where third-party services process your personal data on our behalf, we require them to do so in accordance with applicable data protection obligations and under appropriate contractual safeguards.

We may engage third-party services, such as advertising providers and analytics companies, to support our website. These companies may also use cookies or similar technologies. Cookies are small text files placed on your device when you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services shown to you. Cookies are also used for statistical and analytics purposes. We use two types of cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device after your browser is closed and help the website recognise you as a returning user, making it easier to pick up where you left off.

Types of Cookies:

We may use them according to their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where required or permitted by applicable law, regulation, or order.
Your information will be shared with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer needed and remove it accordingly.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Access to your personal data is restricted to personnel and third parties who have a legitimate business need to process it. Where we have provided you with a password to access certain parts of our website, you are responsible for keeping that password confidential. Do not share your password with anyone. While we take the protection of your personal data seriously, transmission of data over the internet is not completely secure. We cannot guarantee the security of data you transmit to us; any such transmission is at your own risk. Once we receive your data, we apply strict procedures and security measures to prevent unauthorised access.

We have taken appropriate organisational and technical measures to protect personal data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your personal data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose personal data to third parties, including public authorities. We have no control over how such third parties handle the security of your personal data in those circumstances.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any personal data you transmit to us online.

11. Hyperlinks to Third Party Websites

Our website contains links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through those sites or apps.
Before accessing or using any third-party website or application, we recommend reading their privacy policy carefully. We also advise caution when providing Personal Data to any third party.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Continued use of our services after any changes take effect constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any updates.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend that you consider what personal data you share with them.

13. Your rights regarding your personal information You have the following rights in relation to the personal information we hold about you: Right of access. You may request a copy of the personal information we hold about you. Right to rectification. You may ask us to correct any personal information that is inaccurate or incomplete. Right to erasure. You may request that we delete your personal information where there is no longer a lawful basis for us to retain it. Right to restriction of processing. You may ask us to restrict how we process your personal information in certain circumstances. Right to data portability. Where processing is based on your consent or the performance of a contract, you may request that we provide your personal information in a structured, commonly used, machine-readable format. Right to object. You may object to our processing of your personal information where we rely on legitimate interests as our legal basis, or where we process your data for direct marketing purposes. Right to withdraw consent. Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Right to lodge a complaint. You have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal information in accordance with applicable law. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. Please note that some rights are not absolute and may be subject to exceptions. Where a right does not apply or we are unable to comply with a request, we will explain the reason in our response.

You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also request restrictions on the types or scope of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to Personal Data you have provided to us. To exercise any of these rights, please submit your request by email to the address below.
Access rights
We can verify whether your Personal Data is being processed and, if so, provide you with access to it.
We will supply an electronic copy of your Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to rectification
You have the right to request correction of inaccurate Personal Data we hold about you. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose of processing.
Right to Erasure
You may request erasure of your Personal Data where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another person, or where there is a substantial public interest under European Union or Member State law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, nor does it prejudice the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds that override your rights, interests, or freedoms, or where the processing is not necessary to establish, exercise, or defend legal rights, we will cease processing.
You have the right to object at any time to the processing of your Personal Data for direct marketing purposes.
Right to withdraw consent
You may withdraw consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 as they relate to your Personal Data.
We will respond to requests made under your rights in section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the complexity and volume of requests. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under section 13, information provided in response to a request under section 13 will be supplied at no cost. Where a request is manifestly unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act.
Where we have reasonable doubt as to the identity of the person making a request, we may ask for additional information to verify identity before proceeding.